Public offer
PUBLIC OFFER (OFFER AGREEMENT)
for granting the right to use software and access to a cloud (subscription) service
Publication date (last revision): «05» june 2026.
This document is a public offer by CHESSBASE C.I.S LLC (trademark “ChessBase C.I.S.”, the “Seller”) addressed to any legally capable person (the “Buyer”) intending to purchase software and/or a cloud-service subscription on https://chessbase.am/. The offer is made in accordance with the Civil Code of the Republic of Armenia, the Law “On Protection of Consumer Rights” and other legislation of the Republic of Armenia.
The Buyer’s acceptance (Section 4) constitutes conclusion of the contract on the terms below.
1. Definitions
1. Seller — CHESSBASE C.I.S LLC; details in Section 10.
2. Buyer — a person who has accepted the Offer and is purchasing software and/or a subscription.
3. Software — computer programs and databases offered on the Website.
4. Subscription — the right to access the cloud service for the paid term (1 year), without automatic renewal.
5. Access — provision of a licence key, account and/or activation link for the software or use of the subscription.
2. Subject matter
6. The Seller grants the Buyer the right to use the Software (a simple (non-exclusive) licence) and/or access to the cloud service on a subscription basis, and the Buyer pays for and accepts them.
7. Purchase of the Software or subscription does not transfer exclusive rights. The Buyer obtains a right of use within the limits set by this Offer and the rightholder’s terms, for personal or internal use, without the right to reproduce for distribution, resell, transfer to third parties or otherwise use beyond what is granted.
8. Exclusive rights to the Software belong to the rightholders and are protected by the legislation of the Republic of Armenia and international IP treaties.
9. The subscription is granted for a term of one (1) year and is not renewed automatically. Upon expiry, access ceases; to continue use the Buyer purchases a new subscription.
3. Price and payment
10. The price is stated on the Website and/or in the invoice generated after the order is placed. Prices include applicable taxes; value added tax is calculated in accordance with the legislation of the Republic of Armenia.
11. Payment is made by one of the following: bank card via acquiring, or by bank transfer against an invoice. The invoice is generated after the order is placed.
12. The payment obligation is fulfilled: for card payment — upon confirmation by the payment system; for invoice payment — upon receipt of funds in the Seller’s account.
4. Acceptance
13. Acceptance of the Offer is payment of the order under Section 3.
14. Before payment the Buyer confirms having reviewed this Offer, the Sales Rules and the Privacy Policy, and gives consent to the processing of personal data.
15. The contract is concluded upon acceptance.
5. Provision of access
16. Access (licence key, account and/or link) is provided after receipt of payment — automatically or by sending it to the Buyer’s email within a reasonable time.
17. The Seller’s obligation is fulfilled upon provision of Access in the stated manner.
6. Returns
Returns are handled in accordance with the Law of the Republic of Armenia “On Protection of Consumer Rights”.
18. If the Software or subscription is defective (does not activate, does not match the description, the cloud service is unavailable), the Buyer may demand remedy of defects, replacement, a proportionate price reduction, or termination with a refund, in accordance with the legislation of the Republic of Armenia.
19. As a general rule, a consumer may return or exchange goods of proper quality within fourteen (14) days where the goods’ presentation and consumer properties are preserved. However, software, licence keys and access to the cloud service are digital goods: after Access has been provided (key delivered, activated, access opened), such goods of proper quality are not subject to return or exchange, as their consumer properties cannot be preserved in their original state. An activated digital product (software, licence key, subscription access) is treated as goods having individual characteristics.
20. Return requests are sent to info@chessbase.am and handled within the time limits set by the consumer-protection legislation of the Republic of Armenia.
7. Rights and obligations
21. The Seller undertakes to provide Access after payment and to support activation and use.
22. The Buyer undertakes to provide accurate data, use the Software and subscription within the granted rights, and not transfer keys and credentials to third parties.
8. Liability
23. The parties are liable in accordance with the legislation of the Republic of Armenia.
24. The Software and cloud service are provided in line with their functional purpose. The Seller does not warrant fitness for purposes not expressly described.
25. The Seller is not responsible for third-party services (payment systems, communications providers) or for interruptions of the cloud service caused by circumstances beyond its control.
9. Miscellaneous
26. The law of the Republic of Armenia applies. Disputes are resolved through negotiation and, failing agreement, as provided by the legislation of the Republic of Armenia.
27. Essential consumer information is provided in Armenian; Russian and English versions are published additionally.
28. The Seller may amend the Offer by publishing a new version on the Website; the version in force at acceptance applies to concluded contracts.
10. Seller details
Name: CHESSBASE C.I.S LLC / ChessBase C.I.S.
Registration number: 999.110.1559887 dated 13.02.2026
TIN: 02941235
Address: Armenia, Yerevan, 0010, M. Khorenatsi str., 26a, office 210
Bank details: ID BANK CJSC, Yerevan; account 11820008142000; Beneficiary: CHESSBASE C.I.S LLC
Email: info@chessbase.am
Website: https://chessbase.am/
Director: Vladimir Zimin